Haven’t received an email with Klarna payment instructions? June 18, 2021 03:20 Updated If you haven’t received an email, we suggest first checking your spam folder. You can also review your payment information by logging into the Klarna. Back Home Related articles Who do I contact if I have questions about Klarna? Why was my purchase not approved with Klarna? How 'Pay in 4' works? Why i didn’t receive a confirmation email? Why does it show package delivered but i haven't received it?