For unpaid order:
Please log into your account, click “My Order” and click on the "Cancel Order" button, submit the reason why you cancel order. Your order will be canceled.
For paid order:
If you haven't received the shipping notification, you can contact our Customer Service for assistance.
Please note that we CANNOT cancel orders which have been shipped out. Therefore, please wait for your package to arrive and you may either keep it or contact us to return for refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics.
Once we has confirmed the cancellation, Klarna will update your payments accordingly and you can check the status of your payments anytime.