How about your Shipping Information?

🚀 USA

✈️ Germany, France, Canada, United Kingdom, Mexico

🚚 Rest of World

Notes:
1. Above total delivery time includes processing time 1-3 day. Business days do not include Saturdays, Sundays, or US Holidays. In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

Important Notice: Your order may delay 3 to 5 business days due to factors outside of our control i.e. clearance procedures, extreme weather, long holiday etc. Please bear with us as we try our best to fulfill your orders as soon as possible.

2. If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date.

For other orders, products, and logistics related issues, you must contact Customer Service within 90 days after your order was placed.

3. USA Remote Region is defined as a suburb /town that is difficult to serve (Alaska, Hawaii, Armed Forces AMERICAN, Armed Forces EUR, Armed Forces Pacific, American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau), and only support Flat Rate Shipping(USA) as the shipping method.

4. Please click the "Confirm Delivery" button within 45 days (from the date of shipment). After that, you may not be able to get additional points.

5. Express Shipping is not available for P.O. Boxes and APO/FPO addresses. DHL Express shipping methods do not include Duties or Taxes.

Unfortunately, we are currently unable to serve the following areas:

Nepal, Cuba, Iraq, Panama, Kazakhstan, Ecuador, Venezuela, Haiti, Sudan, Suriname, República, Uruguay, Afghanistan, Grenada, Macedonia, Aruba, Anguilla, Guadeloupe, Malawi, Marshall, Martinique, Sierra, Russia, Morocco, Bermuda, Puerto, Seychelles, Armenia, Moldova, Lebanon, PuertoRico, Cambodia, CaymanIslands, Laos, SriLanka, Honduras, Czech,Virgin Islands, Antigua and Barbuda, Dominican Republic, Bahamas, Jamaica, Barbados, Trinidad and Tobago, St. Kitts and Nevis, Guyana, CostaRica

Once we have clearance to ship again, we will notify you immediately.

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